ABOUT US
Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad.
Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving you to focus on providing excellent patient care.
Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits your requirements – not the one that works best for us.
When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety.
We are dedicated to providing the highest quality service in the industry. As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.
ABOUT YOU
Whilst Avensys is a professional company, we’re also friendly and personable. We’re looking for someone who embodies our values and can communicate effectively with customers and colleagues alike. To be successful in this role, you must be organised as you’ll have to schedule jobs, manage multiple customer accounts, and complete your administrative tasks on time. Good computer skills and familiarity with Microsoft Office programmes would be beneficial. Customer service experience would be desirable but is by no means essential as this is an entry-level position. Above all, we’re looking for someone with ambition, who’s motivated to work hard, exceed their targets and take advantage of the fantastic career progression opportunities we offer to our staff.
THE ROLE
This Administrator role is an entry-level position designed to teach you everything you need to know to become a fully-fledged Account Manager with Avensys. You will be the first port of call for customers, managing their accounts effectively and work closely with the Engineers to deal with proactive and reactive tasks. You may not have the necessarily Account Management experience, but with training and 2 years’ experience you will have everything you need to be a great Account Manager!
THE TERMS
- Job title: Junior Account Manager
- Salary: £22,308 - £23,000
- Contract Term:
- Hours of Work: 37.5 hours per week, Monday to Friday.
- Annual Leave: 23 days holiday + bank holidays ( Pro Rota - rising with service to a maximum of 27 days)
Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.
If you think you could be the right person for Avensys, we would love to hear from you!
About Us
Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving you to focus on providing excellent patient care.
Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits your requirements – not the one that works best for us.
When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety.
We are dedicated to providing the highest quality service in the industry. As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.
About You
• Senior HR Advisor with a strong generalist HR background and at least 3 years of experience in a commercial environment.
• CIPD qualified to Level 5.
• Sound understanding of Employment Law, with the ability to apply it practically.
• Proven track record of developing and maintaining effective working relationships with both internal and external managers, with strong verbal communication skills to engage with all levels of the organisation and deliver feedback confidently.
• Your written communication skills will enable you to produce clear and concise reports and correspondence.
• Experience in leading teams, supervising staff, and managing workload allocation, while identifying development needs and providing performance planning and feedback.
• Experience in leading projects and implementing new initiatives, as well as a results-driven, service-focused approach to HR.
What will I be doing?
Working in a team of 3, you will provide HR advice to a head count of around 200 employees nationwide. You will deliver HR Generalist advise to managers and employees being a first point of contact for all HR-related matters across the organisation. You will play a pivotal role in fostering a positive work environment and ensuring best practices in HR.
You will: - • Provide an efficient generalist HR service, supporting the business in delivering a full range of HR services.
• Support the HR Manager with day-to-day HR operations, ensuring compliance, consistency, and best practices across the business.
• Work closely with managers to help them lead, engage, and manage people issues effectively, offering coaching and guidance on leadership development and personal growth.
• Provide expert advice on a range of HR matters, including conduct, capability, absence, employee relations, and organisational change, while supporting performance management processes to enhance employee effectiveness.
• Act as a first point of contact for HR queries, you will advise employees on HR policies and processes, escalating matters as necessary.
• Produce and administer documentation to include but not limited to, terms of employment, contract changes, terminations and payroll reporting, as well as managing company benefits and DBS checks.
• Contribute and administer the ongoing review and development of HR policies and procedures, stay up to date with the latest HR trends and employment legislation, and share this knowledge within the team to drive continuous improvement.
• Undertake and administer the full recruitment and onboarding cycle.
• Support the HR Advisor, deliver training, and assist with various HR projects and activities as required.
What’s on offer?
• Salary: Based on Experience
• Contract Term: Permanent
• Hours of Work: 37.5 hours per week, Monday to Friday.
• Base of work: Onsite
• Annual Leave: 23 days holiday + bank holidays (rising with service to a maximum of 27 days).
• Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme. If you think you could be the right person to join our friendly team, we would love to hear from you!
A Note from Us
Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.
ABOUT US
Avensys are one of the UKs leading Bio-Medical Engineering companies, supplying and maintaining medical equipment as well as providing training to the nations (and in some cases beyond!) Bio-Medical Engineers. In 2018, Avensys was acquired by the VAMED Group, a multinational company that operates in 95 countries and employs over 18,000 people worldwide. Avensys are the bio-medical engineering arm for VAMED in the UK, accompanied by sister companies IHSS (Sterilisation) and Audere Medical Services Limited (Decontamination). Avensys continues to operate independently of our parent company, focusing on the needs of our customers in the UK market. However, involvement with the VAMED Group has allowed us to benefit from their relationships with manufacturers across the world as well as leverage their financial might. Working as part of this international group enables us to provide our customers with an increased range of services as well as an ever-improving value proposition.
THE ROLE
In joining Avensys as an Apprentice Engineer, you will be joining a team of the Nations best EBME engineers. We are known in the industry for the high standard of service we offer, and this is in no small part thanks to capability and diligence of our engineers. The particular role will involve training to become responsible for servicing and repair of all Endoscopy equipment covered by the over arching contracts awarded to Avensys UK Ltd. You will receive full training from the Endoscopy Workshop Manager and wider team whilst undertaking your apprenticeship and learning the duties of the role. Your ability to work independently is key with an aptitude for fine motor skills and excellent eye co-ordination is essential to the role. Fault finding and analysis skills for this role are essential. A minimum level of grade 4 GCSE Mathematics and English are required.
ABOUT YOU
We pride ourselves on the quality of our engineers, and as such you will be a training on an apprenticeship to gain experience for maintaining and servicing endoscopes. You will need an understanding of MS office tools, such as excel and word, and you will be using our bespoke Asset Management System to keep records and upload documents so a level of general IT experience would be of use. You will need to be diligent in your admin - whilst operating in accordance with company policy and procedures. The ability to communicate with internal staff and key contacts will be necessary to ensure high standards at all times are adhered to and maintained.
THE TERMS
- Contract Term: Permanent. Hours of Work: 37.5 per week, Monday to Friday.
- Salary £23,000 (dependent upon experience)
- Annual Leave: 23 days holiday + bank holidays (rising with service to a maximum of 27 days).
- Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme. If you think you could be the right person for Avensys, we would love to hear from you!