ABOUT US
Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving our customers to focus on providing excellent patient care.
Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits our customers requirements – not the one that works best for us.
When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety.
We are dedicated to providing the highest quality service in the industry. As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.
ABOUT YOU Whilst Avensys is a professional company, we’re also friendly and personable. We’re looking for someone who embodies our values and can communicate effectively with customers and colleagues alike. To be successful in this role, you must be organised as you’ll have to plan your own work, manage multiple tasks, and complete your administrative tasks on time. Good computer skills and familiarity with Microsoft Office programs would be beneficial. Customer service experience would be desirable but is by no means essential. we’re looking for someone with ambition, who’s motivated to work hard, exceed their targets and take advantage of the fantastic career progression opportunities we offer to our staff.
THE ROLE The Commercial Contracts Administrator role you will ensure correct billing is in place for customer contracts and track all additions and deletions to contracts. Also, to assist with Commercial tasks alongside, Key Account Managers and Admin Operations Manager. A qualification in Maths will be beneficial to undertaking this role from GCSE level upwards, along with advanced excel knowledge. a finance background would be preferable but not essential.
THE TERMS
Salary: £24,000 - £28,000. Starting salary will be dependent upon experience.
Title: - Junior / Commercial Contracts Administrator - Dependent on experience
Contract Term: Permanent.
Hours of Work: 37.5 per week, Monday to Friday.
Annual Leave: 23 days holiday + bank holidays (rising with service to a maximum of 27 days).
Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.
If you think you could be the right person to join our friendly team, we would love to hear from you!
A Note from Us Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.
About Us
Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving our customers to focus on providing excellent patient care.
Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits our customers requirements – not the one that works best for us.
When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety.
We are dedicated to providing the highest quality service in the industry. As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.
About You
We are looking for an individual with previous sales experience in medical devices or healthcare solutions, as this background is highly desirable. The ideal candidate will be skilled in identifying and engaging with key decision-makers within complex organisations, using their ability to build relationships with a diverse range of individuals. These may include clinicians, medical engineering staff, management, and senior decision-makers, meaning adaptability in communication style is crucial.
In this role, you will be responsible for negotiating, cross-selling, and upselling products to meet customer needs effectively. You will also be required to make outbound calls to potential customers. While we have established relationships with many organisations.
Experience using CRM software to record relevant details, track activities, and plan tasks is essential. We are looking for someone who can work independently, effectively manage their sales pipeline, and drive results with a proactive mindset.
This position also involves some travel to meet clients nationwide and attend industry events, so a willingness to travel is important. A full UK driving license is required for this role.
What Will I Be Doing?
As a Medical Device Sales Representative, you will be primarily responsible for selling new equipment from our extensive medical device catalogue to hospitals, clinics, and healthcare providers across the UK. Your role will focus on developing new business opportunities, managing customer relationships, and driving overall sales growth within the healthcare sector.
You will identify and develop new business opportunities with both existing and new customers, establishing and maintaining strong relationships with key stakeholders such as NHS trusts, private hospitals, and healthcare professionals. This will involve interacting with a wide range of individuals, from clinicians and medical engineering staff to senior decision-makers within large organisations, requiring an adaptable communication style.
Your day-to-day tasks will include presenting and demonstrating medical devices, emphasising their benefits and value to customers. You will manage the full sales lifecycle from initial contact to closing the deal, ensuring a smooth process for both the client and the business. In addition, you will work closely with internal teams to ensure high levels of customer satisfaction and provide after-sales support. Keeping up to date with industry trends and competitor activity will also be a key part of your role.
What’s On Offer?
• Salary: £30,000 – Negotiable on experience, Plus Commission Structure
• Relocation Package Available
• Contract Term: Permanent
• Company Vehicle/ Car Allowance
• Hours of Work: 37.5 hours per week, Monday to Friday.
• Annual Leave: 23 days holiday + bank holidays (rising with service to a maximum of 27 days).
• Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.
If you think you could be the right person to join our friendly team, we would love to hear from you.
A Note from Us Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.
ABOUT US
Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving our customers to focus on providing excellent patient care. Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits our customers requirements – not the one that works best for us. When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety. We are dedicated to providing the highest quality service in the industry. As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard
THE ROLE
In joining Avensys as an Endoscopy Engineer, you will become part of a team of the nation's best EBME engineers. We are renowned in the industry for the high standard of service we offer, and this is due in no small part to the capability and diligence of our engineers. This particular role will involve the servicing and repair of all endoscopy equipment covered by the overarching contracts awarded to Avensys UK Ltd. You will work closely with the Endoscopy Workshop Manager and the wider team, ensuring smooth operations. Your ability to work independently is key, with fine motor skills and excellent eye coordination being essential for this role. Fault finding and analysis skills are also crucial for success. Your responsibilities will include undertaking scheduled PPM maintenance, servicing, and modification of various endoscopes, including minor repairs and major repairs of Olympus endoscopes. You will also be required to carry out emergency repairs and rectification when needed. It is important to ensure best practices in the maintenance, control, and observance of engineering processes and procedures for servicing and repair. Engineering activities must be conducted using the appropriate safety precautions and standards. You must operate in accordance with company policies and procedures and liaise with the Sales Manager to support new business identified or gained. Providing clinical staff with the latest technical advice and assistance is also part of your role. Furthermore, you will need to ensure an understanding of MHRA Device Alerts and take action where necessary. You will also be responsible for individual workshop tasks, including COSHH, stock taking, and managing consumables.
ABOUT YOU
We pride ourselves on the quality of our engineers. The ideal candidate will need an understanding of MS Office tools, such as Excel and Word, and will be using our bespoke Asset Management System to keep records and upload documents, so a level of general IT experience is required. Diligence in administrative tasks is essential, ensuring adherence to company
WHATS ON OFFER?
• Salary: Based on Experience ( Relocation Packages Available)
• Contract Term: Permanent
• Hours of Work: 37.5 hours per week, Monday to Friday.
• Base of work: Head Office
•Annual Leave: 23 days holiday + bank holidays (rising with service to a maximum of 27 days).
• Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.
If you think you could be the right person to join our friendly team, we would love to hear from you!
A Note from Us Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.
About Us
Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving our customers to focus on providing excellent patient care.
Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits our customers requirements – not the one that works best for us.
When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety.
We are dedicated to providing the highest quality service in the industry. As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.
About You
You will be someone who excels at multitasking, with a strong ability to stay organised, plan effectively, and manage your time efficiently. Your excellent telephone manner and communication skills will enable you to interact confidently with colleagues, contractors, and customers. You will also have strong problem-solving and conflict resolution skills, allowing you to handle challenges with ease and professionalism.
Your IT skills will be essential in supporting day-to-day tasks, while your people skills will help you build strong relationships within the team and with external stakeholders. You will also have the ability to represent Avensys at contractor meetings, demonstrating both professionalism and a solid understanding of our operations.
Understanding and working with KPI data, along with adhering to team Standard Operating Procedures (SOPs), will be part of your skillset. Your ability to work independently and manage pressure will ensure that tasks are completed effectively, even in challenging situations. You will also be proficient in office software, which will support your overall efficiency and success in this role.
What Will I Be Doing?
In this role, you will be responsible for overseeing Original Equipment Manufacturer (OEM) Service Contracts and managing the maintenance and repair of OEM equipment. Your strong customer service, time management, and organisational skills will be crucial in ensuring smooth operations. You will regularly interact with suppliers to chase overdue equipment, service dates, and reports, while keeping service histories updated on the Health Inventory Management System (H-IMS).
You’ll also handle overdue audits for customers and raise service/repair jobs with suppliers as needed. Weekly follow-ups on jobs and managing contract renewals will be part of your responsibilities, including liaising with suppliers for quotations and customers for purchase orders. Additionally, you will manage and update customer contract spreadsheets, ensuring that service histories and relevant documents are accurately maintained.
A key part of your role will involve liaising between manufacturers and customers for service, repairs, and contract matters, checking discrepancies on repair invoices, and ensuring proper recharging to customers. You will assist account managers and engineers with any queries related to equipment and provide necessary data via spreadsheets. Supporting the accounts team with invoice queries.
You will explore alternative suppliers for OEM contracts and attend customer/contract review meetings as required. Internally, you’ll participate in team meetings and assist with sourcing information for KPIs, ensuring that team KPIs are updated regularly. Additionally, you’ll be on call for urgent jobs raised on the on-call pager managed by the account manager. Training will be provided, including on Sage and the bespoke H-IMS database.
What’s On Offer?
• Salary: £24,000
• Contract Term: Permanent
• Hours of Work: 37.5 hours per week, Monday to Friday.
• Annual Leave: 23 days holiday + bank holidays (rising with service to a maximum of 27 days).
• Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.
If you think you could be the right person to join our friendly team, we would love to hear from you!
A Note from Us Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.