LIND have an exciting opportunity for an enthusiastic, positive, problem-solving IT Technician/Specialist to join our Central Support team.

The role will be based at our Porsche Centre Norwich site and will support all of our dealerships across the Home Counties, London and East Anglia. At LIND we offer a highly personal, omni-channel retail experience representing world renowned brands that include Porsche, BMW, Harley-Davidson, Ducati, Honda & Triumph motorcycles. Travel to the different sites will be required as part of this role.

Learn more about us at www.lind.co.uk

About the role

Reporting into our Group IT Manager, you will be delivering IT support to our team members across all of our dealerships. You’ll be able to demonstrate knowledge and passion for Computer Architecture, Networking, MAC / Windows OS, Office 365 Environments (Endra, Intune, & Azure) along with general trouble shooting skills.

You’ll be great at building relationships with users at all levels ensuring they are fully supported and able to focus on delivering excellent customer service. Training to advance your skills and experiences will be offered as part of the role.

Key Responsibilities

• Providing first line support for our 200+ staff across the Southeast of England
• Day-to-day support, troubleshooting, maintenance and monitoring our infrastructure. 
• Rolling out updates to computers and other devices when required. 
• Administrative duties - the logging of assets. 
• Setting up end user hardware – laptops, desktops, mobile phones etc. 
• Researching and evaluating new technologies applicable to our environment and help implement them where necessary. 
• Assume other responsibilities when other members of the IT team are out of the office.

The successful candidate will...

• Have experience/can demonstrate a passion for technology.
• Be proficient with PC rebuilds and repairs.
• Can troubleshoot/resolve software and operating system issues on both Windows and Apple products. 
• Have excellent communication/documentation and people skills. 
• Have a willingness to learn about the aspects of IT that they have not yet had exposure to (Additional training can be provided.) 
• When required have a flexible approach to travel throughout Home Counties, London and East Anglia (Full clean driving licence required)

The ideal candidate will...

• Possess knowledge of LAN/WAN/VLAN, Office365, Entra, Intune, Power Automate, PowerShell, Ubiquiti, CodeTwo, Sophos XGS, Datto & Autotask, Managed Switches, AutoElivate, DNS Filtering & Radius Authentication
• Have work experience in the IT / Automotive sector. 
• Have a degree or IT related qualification, or equivalent work experience.

In return, we will be offering a salary depending on experience TBD

Benefits Include 

• Ongoing support with Training and Development
• 22 days holiday rising with service, plus bank holidays.
• Onsite Parking at all sites
• Employee Assistance Programme
• Staff discounts
• The opportunity to work in a great environment with great people
• Being a part of the LIND Family

Don't delay, apply today!

Note to All Applicants
Apologies for any technical issues you may experience when applying via our careers page. We have reported this to our system provider, and they are working on a fix. In the meantime, please email your cv and covering letter directly to the hiring manager using the email address below. Thank you.

A fantastic opportunity has arisen for a Motorcycle Technician to join our long serving and highly experienced team at Harley-Davidson in Newmarket.

Previous experience as a Technician, ideally with Motorcycles, is essential to this role. You will need to posses at least NVQ Level 3 and above.

Our working week is 39 hours; working Tuesday to Saturday with Sunday and Monday off each week. There is the opportunity to do overtime depending upon demand and should you wish.

The role will require you to interact with our Customers, so, standard service is simply not enough. You will genuinely want to take ownership of their needs, wants and desires, and you’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe Motorcycles, to us this is far more than just a place of work!

Responsibilities include but are not limited to:

• Direct Interaction with our Customers Servicing Harley-Davidson Motorcycles
• Understand and Adhere to Manufacturer Guidelines
• Carry out Health Checks.
• Be Conversant with Manufacturer Online Systems and Special Tools
• Provide Written Diagnostics on Job Cards
• Achieve Maximum Personal Efficiency
• Achieve Daily Sold Hours Target

The ideal candidate will be:

• Passionate & Energetic
• Methodical Approach
• Approachable and Honest
• Good Communicator
• Efficient Time Manager

The successful candidate will:

• Hold a Full A Category Motorcycle Licence
• Have previous experience as a Technician, ideally Motorcycle.
• Possess a First-Class can-do Attitude.
• Be a Team player
• Be Computer Literate

In return we are offering a competitive salary of OTE £28,000 - 34,400, dependent on experience. 

Benefits include:

• Bonus potential
• 22 days holiday rising with service, plus bank holidays
• Comprehensive Manufacturer training and certification
• Brand training
• Onsite parking
• Employee Assistance Programme

About us

 Newmarket Harley-Davidson has a long history, originally Black Bear opened for business in 1996 and LIND took ownership in 2013, since then we have re-located into a million pound plus purpose built premises which is situated on Oaks Drive, Newmarket. Our dealership is one of the largest Harley-Davidson stores in the UK and as part of Lind Harley-Davidson we stock the UK’s largest selection of approved used Harley-Davidson Motorcycles.

The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. As a team we share in our customers enthusiasm for the brand, with many of us owning and riding out own Harley-Davidson motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.

Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family. So, if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension at Harley- Davidson Newmarket!

We encourage all ages and genders to apply to this wonderful opportunity.

Note to All Applicants
Apologies for any technical issues you may experience when applying via our careers page. We have reported this to our system provider, and they are working on a fix. In the meantime, please email your cv and covering letter directly to the hiring manager using the email address below. Thank you.

We are LIND Triumph North London in Watford and we’re looking for a Motorcycle Technician to join us. You’ll need to have experience as a Technician/Mechanic and be in possession of an NVQ 3 in motorcycle maintenance and full category a motorcycle licence.

This role is working 41.5 hours a week, Monday – Friday + 30 days holiday (including bank holidays) rising with service and much more, as well as an OTE of £30,000 - £35,000 annum.

This is an ideal role for someone wishing to continue developing their career with the support of an experienced team, manufacturer training, and an award-winning dealership. Responsibilities include but are not limited to servicing Triumph motorcycles, achieving maximum personal efficiency, and daily sold hours targets.

We encourage hard work, but fun is vital. As a team we share in our customers enthusiasm for the brand, with many of the team in Watford owning and riding their own motorcycles. Their excitement is ours and we share our family culture with them at every opportunity.

For more information on how LIND collect and process your data, please visit our Recruitment Privacy Policy on our website.

Note to All Applicants
Apologies for any technical issues you may experience when applying via our careers page. We have reported this to our system provider, and they are working on a fix. In the meantime, please email your cv and covering letter directly to the hiring manager using the email address below. Thank you.

A fantastic opportunity has arisen for an experienced Motorcycle Technician to join our us at Yamaha Newmarket working alongside our highly experienced team at Harley-Davidson.

Previous experience as a Motorcycle Technician is essential to this role, and you will need to possess an NVQ 3 in car/motorcycle maintenance. This is an ideal role for someone wishing to develop their career and benefit from full manufacturer technician training.

This role will require you to interact with our customers, so, standard service is not enough. You will genuinely want to take ownership of their needs, wants and desires, and you’ll want to get fully involved with dealership events and rides, both on and off site. We live and breathe bikes, to us this is far more than just a place of work, and we like to have some fun too!

Responsibilities include but are not limited to:

• Direct Interaction with our Customers
• Servicing and Repairs on Yamaha and all other makes of Motorcycles
• Understand and Adhere to Manufacturer Guidelines
• Carry out Vehicle Health Checks Be Conversant with Manufacturer Online Systems and Special Tools
• Provide Detailed Written Diagnostics on Job Cards
• Fully log Warranty work on Job Cards
• Carry out Health Checks
• Achieve Maximum Personal Efficiency
• Achieve Daily Sold Hours Target

The ideal candidate will be:

• Passionate & Energetic
• Methodical Approach
• Approachable and Honest
• Good Communicator
• Efficient Time Manager
• Team player

The successful candidate will:

• Hold a Full A Category Motorcycle Licence
• Have previous experience as a Technician, ideally Motorcycle
• Be Computer Literate

In return we are offering a competitive salary + bonus OTE of £25,000 - £34,400 per annum. Salary range is dependant on experience as a Specialist, Expert or Pro Technician.

Benefits Include:

• 39 hour working week
• 30 days holiday (including bank holidays) rising with service.
• Generous staff discount scheme
• Free onsite Parking
• Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family.
• Bike to Work scheme.
• Life Assurance (death in service benefit) 1 year salary
• Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
• Free eye tests and supplement towards frames
• Enhanced maternity and paternity pay
• Access to gym discounts using our Health Care Scheme
• Ongoing support with LIND Training and Development Manufacturer training
• Voluntary time off of up to 3 days to carry out volunteer work.
• Being part of the LIND Family

About Us.

LIND (Life In New Dimension) represents some of the most prestigious automotive brands in the world, including Harley- Davidson, Triumph, BMW Motorrad, Yamaha, Ducati and Porsche. Our impressive showroom is shared with our world-famous Harley-Davidson Newmarket.

The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. Just check out our Instagram page to see! @lindhdnewmarket

As a team we share in our customers enthusiasm for the brand. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.

So if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In a New Dimension!

We encourage all ages and genders to apply to this wonderful opportunity.

Note to All Applicants
Apologies for any technical issues you may experience when applying via our careers page. We have reported this to our system provider, and they are working on a fix. In the meantime, please email your cv and covering letter directly to the hiring manager using the email address below. Thank you.

As Porsche says, ‘people are the real engine’, and here at LIND, we agree.

A fantastic opportunity has arisen for a Service Advisor to join our award-winning team at Porsche Centre Tonbridge.

Representing one of the world's most prestigious car brands within state-of-the-art facilities across East Anglia and the South of England, the LIND team pride ourselves on providing a customer experience like no other.

This role is at the core of our customer satisfaction, building lasting relationships with new and existing customers, guiding and advising them on work needed on their vehicles and being with them every step of the way. Working in a dedicated and lively team, your focus will be on the customer journey, and liaising with Porsche Technicians and Parts Advisors to advise customers on repairs. Your role will be an integral piece of the Porsche engine and the LIND family.

Please note that to be considered for the role, you must have a minimum of 5 years customer service experience in a similar prestige role.

Responsibilities include but are not limited to:

• Exceeding customers expectations through every step of the process
• Creating a memorable experience from enquiry through to completion and collection of their vehicle
• Be primarily responsible for achieving targets for labour sales and hours sold
• Represent the Porsche brand with expert knowledge and delivering excellent customer service through honest guidance
• Maintain and build close relationships with new and existing customers 
• Efficient management of the workflow and scheduling of the diary
• Take responsibility for customer vehicles, keys and workshop parking 
• Keep the customer informed every step of the way throughout the time that we are caring for their pride and joy
• Use your knowledge to advise customers on repairs, in consultation with the workshop controller

The ideal candidate:

• Service Advisor with a passion for Customer Service
• First Class can do attitude
• Passionate about cars and the Porsche brand
• An enthusiastic team player
• Excellent Attention to Detail
• Great Computer Skills
• A Methodical Approach
• Approachable and Honest
• Excellent communication not only with Customers but also the Technicians
• Efficient Time Manager
• Good mechanical knowledge of Porsche cars (preferred)
• Experience with using a showroom CRM systems and/or DMS such as Kerridge (preferred)

Benefits Include:

• 22 days holiday rising with service, plus bank holidays
• Onsite Parking
• Employee Assistance Programme
• Staff discounts
• Ongoing support with Training and Development
• The opportunity to work in a great environment with great people
• Being a part of the LIND Family

We work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.

If you value excellence, integrity, service and fun, submit an application and make sure there is a part of you in every Porsche at Porsche Centre Tonbridge!

We encourage all ages and genders to apply to this wonderful opportunity.

Note to All Applicants
Apologies for any technical issues you may experience when applying via our careers page. We have reported this to our system provider, and they are working on a fix. In the meantime, please email your cv and covering letter directly to the hiring manager using the email address below. Thank you.

Service Specialist, LIND BMW Motorrad, Welwyn Garden City

OTE £29,400

We have an exciting opportunity for a Service Specialist to join our already highly successful team at BMW Motorrad Welwyn Garden City.

This role is at the core of our customer experience. You will join the service team in building lasting relationships with customers new and existing, guiding and advising them on work needed on their motorcycles and being with them every step of the way.

Responsibilities include, but are not limited to:

• Reporting to the Aftersales Manager
• Achieving budgets
• Liaising with all Departments
• Advising customers on the service journey for their motorcycles
• Ensuring manufacturer systems and procedures are followed
• Maintain records and process accurate Warranty Claims 
• Maximising profitability whilst maintaining excellent customer satisfaction
• Maintaining and building close relationships with new and existing customers

The successful candidate will have:

• Previous motorcycle/ automotive trade experience within a service department
• A can-do attitude
• Be a Team Player
• Excellent Attention to Detail
• Great Computer Skills
• Ability to utilise multiple systems
• Possess a Methodical Approach
• Be Approachable and Honest
• Excellent communication skills

Desirable:

• Experience with using automotive systems such as Kerridge
• A full A Category Motorcycle Licence is desirable
• A strong knowledge of BMW Parts, Accessories and Clothing

Benefits Include:

• 39 Hour working week (Tuesday through Saturday)
• 30 days holiday (including bank holidays) rising with service
• Generous staff discount scheme
• Onsite Parking
• Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family
• Bike to Work scheme
• Life Assurance (death in service benefit) 1 year salary
• Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
• Free eye tests and supplement towards frames
• Enhanced maternity and paternity pay
• Access to gym discounts using our Health Care Scheme
• BMW lease motorcycle scheme
• Ongoing support with LIND Training and Development
• Manufacturer training
• Voluntary time off of up to 3 days to carry out volunteer work
• The opportunity to work in a great environment with great people
• Being a part of the LIND Family

About us

We are part of the LIND Family who represent some of the most prestigious automotive brands in the world, including Triumph, Harley-Davidson and Porsche, Yamaha and Ducati.

LIND Motorrad Welwyn Garden City is host to a state of the art showroom and workshop. It houses the latest models in the BMW Motorrad range and an extensive selection of BMW Motorrad Approved Used Models in the Premium Selection. BMW Motorcycles lead the way in motorcycle racing and changing how the world moves. At LIND we believe in creating an environment as exciting and inspiring as the brands we represent, bringing the excitement to the lives of not only our customers but our employees too.

We are a family-owned omnichannel business that brings excellence and fun to not only our customers but our employees too. We pride ourselves on creating and promoting a work culture with a family feel while delivering a top-class experience along the way. We work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family. As a team we share in our customers enthusiasm for the brands, with many of us owning and riding our own motorcycles. Their excitement is ours and we share our family culture with them at every opportunity. 

We encourage all ages and genders to apply.

Note to All Applicants
Apologies for any technical issues you may experience when applying via our careers page. We have reported this to our system provider, and they are working on a fix. In the meantime, please email your cv and covering letter directly to the hiring manager using the email address below. Thank you.