Clinical Performance Lead (WCA)

  • Remote, United Kingdom – with occasional travel
  • £43,000 - £50,000
  • 2 days ago
  • New

Advo Health is the largest and leading subcontractor in government health assessments. Carried out by our community of experienced healthcare professionals throughout the UK, these independent assessments help the Department of Work and Pensions (DWP) to understand how a health condition or disability is affecting a claimants daily life. This ensures that the system is fair and that those who are most in need of help and support receive it.

Your purpose

As the Clinical Performance Lead, you will be a key member of the Clinical Performance Team, responsible for overseeing the WCA clinical performance within your team. This includes managing quality standards, productivity, staff development, and meeting service level performance targets.

You will provide clinical leadership and expertise to ensure the delivery of consistent, high-quality reports while developing and implementing strategies to drive continuous improvement and enhance performance. Your role involves direct management of clinical roles within your team, motivating and coaching team members, and utilising technology and performance metrics to enhance productivity and quality. You will also maintain approval status by conducting a sufficient volume of clinical assessments to stay proficient and serve as a role model for your team.

How your role fits within our team

As a Clinical Performance Lead, you will report directly to the Clinical Performance Manager and be a key member of the Clinical Performance Team. You will work closely with the Advo management team, engaging with both operational and clinical specialists, as well as broader stakeholders. Your role will be instrumental in delivering the service and leading on day-to-day clinical performance requirements within your team. This includes driving clinical excellence, supporting your colleagues, and ensuring that quality and performance targets are consistently met. You will be pivotal in fostering a culture of continuous improvement and clinical excellence within the team.

Key responsibilities

  • Support and lead on all WCA clinical related performance metrics within the team and implement strategies to continuously enhance performance.
  • Provide visible leadership and direction to WCA Healthcare Professionals to enable the effective delivery of quality expectations, volume delivery, and customer service related measures.
  • Deliver team objectives and performance against targets through robust performance management methods.
  • Motivate, inspire and coach team members through continuous professional development and recognising exceptional performance, and developing team members with potential in support of effective succession planning.
  • Utilisation of technology and management information to effectively analyse performance and implement actions to enhance quality and productivity.
  • Support in the Investigation of customer complaints and escalate serious complaints as required.
  • Effective reporting of performance metrics. Where necessary providing an explanation of deviation from targets, and plans for corrective actions as agreed.
  • Communicate changes in assessment procedures and best practices requirements.
  • Ensure strong working relationships and facilitate communication and engagement, whilst building a culture of clinical excellence and continuous improvement.
  • Adhere to the governance structure in place, ensuring requirements are met, and equally knowing when to escalate.
  • Maintain approval status and conduct the expected volume of clinical assessments per month to ensure you maintain a high clinical skill level and staff have the opportunity to shadow, observe and learn from you.

Benefits and rewards

Alongside the significant investment in training, you will enjoy a recently enhanced benefits package, including Vitality membership, access to great discounts and more. Learn more here: advohealth.co.uk/jobs/

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Senior MSK Physiotherapist

  • Haringey, United Kindom
  • £33,500 - £40,000
  • 15 days ago

Are you an experienced MSK physiotherapist looking for your next step?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

More

Senior MSK Physiotherapist

  • Kingston, United Kingdom
  • £32,000 - £42,000
  • 8 days ago

Are you an experienced MSK physiotherapist looking for your next step?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

More

Hybrid Senior MSK Physiotherapist

  • Biggleswade and Virtual, United Kingdom
  • £32,000 - £37,000
  • 22 days ago

Are you an experienced physiotherapist seeking a rewarding role treating a variety of MSK conditions, with the opportunity to mix your in-clinic practice with remote work?

In this role you will split your time between in-person treatment and delivering Ascenti’s award-winning virtual physiotherapy services remotely from home.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload split across in-person and remote clinics, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

You will master your remote treatment skills by joining the most established in-house Virtual Physiotherapy team in the country, with advanced tools and learning resources designed to help you translate your clinical skills to an online setting and to thrive working from home.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You will have to be comfortable using tech in this role, but you won’t have to worry about doing all the administrative tasks. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

More

Hybrid Senior MSK Physiotherapist

  • Cambridge and Virtual, United Kingdom
  • £32,000 - £37,000
  • 22 days ago

Are you an experienced physiotherapist seeking a rewarding role treating a variety of MSK conditions, with the opportunity to mix your in-clinic practice with remote work?

In this role you will split your time between in-person treatment and delivering Ascenti’s award-winning virtual physiotherapy services remotely from home.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload split across in-person and remote clinics, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

You will master your remote treatment skills by joining the most established in-house Virtual Physiotherapy team in the country, with advanced tools and learning resources designed to help you translate your clinical skills to an online setting and to thrive working from home.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You will have to be comfortable using tech in this role, but you won’t have to worry about doing all the administrative tasks. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

More

Functional Assessor

  • South West, TA1 3NY, United Kingdom - Remote
  • £39,500
  • 34 days ago

Are you a healthcare professional looking for a company that shares your values?

Embrace a new work-life balance as a Functional Assessor, working 50% in clinic and 50% at home.

With a rewarding salary starting at £39,500, you will receive annual pay reviews in line with your performance. Your support structure will be made up of people that know and understand what it is like to do the role, meaning you will benefit from a clinically-led business.

Advo is a healthcare organisation through and through, with clinicians working in our highest management positions and shaping our group ethos.

With more than 10 years of experience delivering government assessment services and a commitment to professional development and training, Advo is an established provider and one of the best places to work as an assessor in the UK.

About the role

Play a crucial role in the functional and disability assessments process, a service that touches the lives of millions of people in the UK.

You will work autonomously to assess the cases of people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA) as part of the DWPs Health Assessment and Advisory Services (HAAS). This will involve holding consultations and writing fair and accurate reports.

You will only work to assess people for PIP or a WCA, not both. As part of your application process, we will advise you on which service you will work on and discuss what your training will involve.

You do not need to have worked as a Functional Assessor previously. We can support you in your career change with our accredited training programme and dedicated support structure.

Salary and benefits

  • Between £39,500 and £41,500 Per Annum (depending on location)
  • Annual salary reviews
  • Cost of your professional membership covered by us
  • Work-life balance through hybrid/remote working patterns
  • 25 days annual leave (+ bank holidays)
  • Company sick-pay (up to an annual cap)
  • Flexible / part-time working & family friendly ethos
  • DWP approved training and support programme provided
  • Discounts and other perks
  • Charity time gifting
  • Extra cash rewards and incentives
  • Free physio and other wellbeing support

You can learn more about the benefits of working at Advo Health here.

Key responsibilities

  • Holding telephone, video or in-person consultations with people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA).
  • Assessing a variety of complex conditions and impairments.
  • Using your strong verbal communication skills and write high quality, fair and accurate assessment reports using a special IT system.
  • Working with your line manager to advance your own professional development and career as a Functional Assessor.

Essential experience and qualifications

  • Minimum of 12 months post-registration experience working as an Nurse (RGN, RMN, RNLD), Paramedic, Physiotherapist, Pharmacist or Occupational Therapist.
  • You must hold full registration with one of the following professional bodies:
    • Nursing and Midwifery Council (NMC)
    • Health and Care Professions Council (HCPC)
    • General Pharmaceutical Council (GPC)

Our goal is for Advo Health to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

More

Senior MSK Physiotherapist

  • Guildford, United Kingdom
  • £38,000 - £40,000
  • 23 days ago

Are you an experienced MSK physiotherapist looking for your next step?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

More

Senior MSK Physiotherapist

  • Kettering, United Kingdom
  • £32,000 - £37,000
  • 30 days ago

Are you an experienced MSK physiotherapist looking for your next step?

Join Ascenti, the nation’s most loved independent MSK physiotherapy provider and a trusted partner to hundreds of public and private sector organisations across the UK.

Advance your career

With three or more years of clinical experience under your belt, you want to work somewhere that sets you up for success in clinic day-to-day and supports your long-term life goals.

In this role, you will boost your experience managing a 100% MSK caseload, with access to the most varied case mix in the UK, including Private Medical Insurance and self-paying customers.

Elevate your practice with an award-winning learning and development offering and a support structure that’s built around you. If you aspire to run your own practice one day, then working at Ascenti can set you up for life.

Pay and progression

Being a Senior MSK Physiotherapist is hard work and fulfilling, and you want to work somewhere that rewards you fairly and continues to progress your pay over time. This is why Ascenti offers a guaranteed annual pay review and a tailored approach to your development as a senior clinician.

Evolve your MSK expertise further and explore unique career avenues that other businesses cannot offer, through hybrid / virtual clinics, new services, specialisms, or advanced practice opportunities.

You may even consider moving into management or other business areas, and with demand for Ascenti’s services growing every year, more exciting opportunities are just around the corner.

Thrive in clinic

You will work autonomously in clinic, but with the support of your Area Manager, Physiotherapy Development Lead and Clinical Mentor whenever you need it.

You won’t have to worry about doing all the administrative tasks and can say goodbye to old-fashioned paper notes. Ascenti’s digital systems and dedicated customer hub will take care of patient queries and support you with admin.

Culture & benefits

You want to use your valuable time and skills working for a business that puts patients first. Half of Ascenti's Executive Board are physiotherapists by background, which keeps the needs of patients and clinicians at the heart of the company ethos (just check the Trustpilot reviews).

Ascenti can explore ways to ensure that this role supports your livelihood, whether that means flexible, part-time, or condensed hours.

Our benefits include Vitality at Work membership, access to great discounts and more. Learn more at ascenti.co.uk/careers

More

Functional Assessor

  • Tunbridge Wells, TN1 2BZ, United Kingdom - Hybrid
  • £41,500
  • 42 days ago

Are you a healthcare professional looking for a company that shares your values?

Embrace a new work-life balance as a Functional Assessor, working 50% in clinic and 50% at home.

With a rewarding salary starting at £39,500, you will receive annual pay reviews in line with your performance. Your support structure will be made up of people that know and understand what it is like to do the role, meaning you will benefit from a clinically-led business.

Advo is a healthcare organisation through and through, with clinicians working in our highest management positions and shaping our group ethos.

With more than 10 years of experience delivering government assessment services and a commitment to professional development and training, Advo is an established provider and one of the best places to work as an assessor in the UK.

About the role

Play a crucial role in the functional and disability assessments process, a service that touches the lives of millions of people in the UK.

You will work autonomously to assess the cases of people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA) as part of the DWPs Health Assessment and Advisory Services (HAAS). This will involve holding consultations and writing fair and accurate reports.

You will only work to assess people for PIP or a WCA, not both. As part of your application process, we will advise you on which service you will work on and discuss what your training will involve.

You do not need to have worked as a Functional Assessor previously. We can support you in your career change with our accredited training programme and dedicated support structure.

Salary and benefits

  • Between £39,500 and £41,500 Per Annum (depending on location)
  • Annual salary reviews
  • Cost of your professional membership covered by us
  • Work-life balance through hybrid/remote working patterns
  • 25 days annual leave (+ bank holidays)
  • Company sick-pay (up to an annual cap)
  • Flexible / part-time working & family friendly ethos
  • DWP approved training and support programme provided
  • Discounts and other perks
  • Charity time gifting
  • Extra cash rewards and incentives
  • Free physio and other wellbeing support

You can learn more about the benefits of working at Advo Health here.

Key responsibilities

  • Holding telephone, video or in-person consultations with people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA).
  • Assessing a variety of complex conditions and impairments.
  • Using your strong verbal communication skills and write high quality, fair and accurate assessment reports using a special IT system.
  • Working with your line manager to advance your own professional development and career as a Functional Assessor.

Essential experience and qualifications

  • Minimum of 12 months post-registration experience working as an Nurse (RGN, RMN, RNLD), Paramedic, Physiotherapist, Pharmacist or Occupational Therapist.
  • You must hold full registration with one of the following professional bodies:
    • Nursing and Midwifery Council (NMC)
    • Health and Care Professions Council (HCPC)
    • General Pharmaceutical Council (GPC)

Our goal is for Advo Health to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

More

Functional Assessor

  • Truro, TR1 2SF, United Kingdom - Hybrid
  • £39,500
  • 42 days ago

Are you a healthcare professional looking for a company that shares your values?

Embrace a new work-life balance as a Functional Assessor, working 50% in clinic and 50% at home.

With a rewarding salary starting at £39,500, you will receive annual pay reviews in line with your performance. Your support structure will be made up of people that know and understand what it is like to do the role, meaning you will benefit from a clinically-led business.

Advo is a healthcare organisation through and through, with clinicians working in our highest management positions and shaping our group ethos.

With more than 10 years of experience delivering government assessment services and a commitment to professional development and training, Advo is an established provider and one of the best places to work as an assessor in the UK.

About the role

Play a crucial role in the functional and disability assessments process, a service that touches the lives of millions of people in the UK.

You will work autonomously to assess the cases of people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA) as part of the DWPs Health Assessment and Advisory Services (HAAS). This will involve holding consultations and writing fair and accurate reports.

You will only work to assess people for PIP or a WCA, not both. As part of your application process, we will advise you on which service you will work on and discuss what your training will involve.

You do not need to have worked as a Functional Assessor previously. We can support you in your career change with our accredited training programme and dedicated support structure.

Salary and benefits

  • Between £39,500 and £41,500 Per Annum (depending on location)
  • Annual salary reviews
  • Cost of your professional membership covered by us
  • Work-life balance through hybrid/remote working patterns
  • 25 days annual leave (+ bank holidays)
  • Company sick-pay (up to an annual cap)
  • Flexible / part-time working & family friendly ethos
  • DWP approved training and support programme provided
  • Discounts and other perks
  • Charity time gifting
  • Extra cash rewards and incentives
  • Free physio and other wellbeing support

You can learn more about the benefits of working at Advo Health here.

Key responsibilities

  • Holding telephone, video or in-person consultations with people who are applying for the Personal Independence Payment (PIP) benefit or a Work Capability Assessment (WCA).
  • Assessing a variety of complex conditions and impairments.
  • Using your strong verbal communication skills and write high quality, fair and accurate assessment reports using a special IT system.
  • Working with your line manager to advance your own professional development and career as a Functional Assessor.

Essential experience and qualifications

  • Minimum of 12 months post-registration experience working as an Nurse (RGN, RMN, RNLD), Paramedic, Physiotherapist, Pharmacist or Occupational Therapist.
  • You must hold full registration with one of the following professional bodies:
    • Nursing and Midwifery Council (NMC)
    • Health and Care Professions Council (HCPC)
    • General Pharmaceutical Council (GPC)

Our goal is for Advo Health to be a workplace that creates a sense of belonging for everyone. This means that we actively work to promote equal opportunities across all that we do, including when we recruit new talent.

More