We are Omnissa!
The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in. The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey! At Omnissa, we’re driven by a shared mission to maximize value for our customers.
Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team. As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you! What is the opportunity?: You have an analytical mind and a passion for the craft of software engineering, and you love solving problems and learning new things. Technologies come and go, but that excites you because of the endless possibilities it creates. You are looking for an opportunity to work for a company whose software is utilized by every Fortune 500 company and significantly impacts every industry. You want to be a part of a collaborative environment whose teams care about the product they are creating, how they create it, and the impact it has on customers’ business objectives.
As a Member of Technical Staff. You will be responsible for :
• You will be utilizing your knowledge in Python/ scripting automation/ Java for troubleshooting and remediation production issues.
• You will be working with cross-functional teams in the organization and help establish SLOs and drive consistent efforts to achieve those SLOs.
• You will be constantly identifying and recommending areas in which there is insufficient observability.
• You will be troubleshooting/optimizing SQL SPs, resolving Postgres issues in production.
• You will be responsive to customer incidents and escalations and help prioritize engineering work, from whole initiatives to sprint tasks.
• You will be building automation tools, which helps the team to improve observability and troubleshooting.
• You will be participating in reliability engineering practices and improve predictability of the system/services.
• You will be proactively identifying potential issues and actively drive it to closure.
• You will be measuring and optimizing UEM services performance and availability.
• You will be working on Hashicorp tech stack primarily using Nomad, Vault, and Consul.
• You should have great communication and presentation skills and knowledge in Application Development, IT Operations (SRE, DevOps) and Software Development experience with C# or Java or GO or Groovy or Python.
• You will utilize the following monitoring tools to discover and analyze reliability issues: Dynatrace, Logz.io, Wavefront, Kibana, dot Trace/dot Memory, and Sentry One.
• Take ownership of Product architecture, design, product quality, user experience, and security, including the integration of AI and ML frameworks to add intelligence to VDI.
• Perform debugging of hard problems and analysis of stack traces from crash dumps.
• Perform analysis of complex tasks or situations that require in-depth evaluation.
• Manage activities to meet delivery dates and milestones and communicate status and risks to Engineering leads and project team.
• You will be using software development tools such as Git, Perforce, JIRA, and Jenkins.
• You will be responsive to customer and product asks and escalations and help prioritize engineering work.
• Our products are critical to our customers, and you will coordinate and collaborate with our support team to make sure our customer needs are met.
• Train and mentor junior engineers by providing technical guidance and direction.
• Take initiative and identify new areas of improvement for products, tools, and processes.
• Championing a culture of high ownership, continuous improvement, and engineering excellence
• Location: Bengaluru
• Location Type: HYBRID.
This role offers a balanced arrangement, with the expectation of working 3 days a week in our local office and the flexibility to work from home for the remaining days. It is essential that you reside within a reasonable commuting distance of the office location for the in-office workdays.
What is the leadership like for this role? What is the structure and culture of the team like?
Report to the Manager / Sr. Manager. Work closely with a committed team of engineers, product managers, and developers focused on innovation and getting things done. Build trust among team members and stakeholders, commitment to customer success. Operate in a transparent, communicative environment that emphasises work-life balance and having fun at work.
Omnissa industry recognition and awards:
• Gartner Magic Quadrant: Consistently positioned as a leader in Gartner’s Magic Quadrant for Desktop as a Service (DaaS) and Virtual Desktop Infrastructure (VDI).
• IDC MarketScape Q2 2024: Recognized as a leader in IDC MarketScape reports for EUC.
• Forrester Wave report for Q4 2023: Workspace ONE received the highest scores in the current offering category and the second-highest scores in the strategy category.
• Customer Satisfaction and Reviews: High ratings and positive reviews on platforms like Gartner Peer Insights and TrustRadius.
Omnissa’s commitment to diversity & inclusion:Omnissa is committed to continuing their mission to build a diverse and inclusive workforce that reflects the communities we serve across the globe. Fostering inclusiveness is one of our key values, that acts as a bedrock of our operational model and culture.
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.