Job description
Role: Customs Administrator, Woodside Global
Responsible to: Customs Team Manager
Shift pattern: 40 hours per week; Monday – Friday 09.00 – 17.30
Salary: Competitive, depending on experience
About us:
Woodside Global is the customs clearance and freight-forwarding division of Woodside Logistics Group working both independently of and in conjunction with its sister transport divisions: Woodside Haulage, Woodside Tankfreight, Woodside Motorfreight and Woodside Distribution.
Job Summary:
Working within Woodside Global, the customs division of Woodside Logistics Group, this person’s primary role will be chasing import & export shipment documents, liaising with customers and dealing with their queries via phone, web portal and email.
Full training will be given on all aspects of Customs Clearance work although previous experience is advantageous.
The successful candidate will be an excellent communicator and be commercially aware with great attention to detail. They will work well as part of a team and will promote good working relationships with internal and external colleagues. They will liaise both internally & externally to ensure all customs procedures are followed, enabling the efficient movement of goods between the UK & Ireland.
The Person:
Excellent verbal, written, and communication skills with the ability to communicate across different media (e.g. telephone, e-mail and electronic messaging).
High levels of accuracy and attention to detail.
Passionate about delivering outstanding customer service to our customers, colleagues, and partners.
Strong overall I.T. knowledge is essential as there will be exposure to several different operating systems.
Essential criteria:
1 years' previous administrative experience working within a fast paced, busy office environment.
1 years' previous experience in the use of all Microsoft packages. Previous Customs Broker or Forwarding Agent experience.
Previous experience working in a busy transport office or logistics background.
We offer:
33 days holiday
Award-winning Head Office facilities
Funded Healthcare Plan (after 6 months in role)
Long Service Recognition
Cycle to Work Scheme
Role specific training
Our Diversity and Inclusion commitments:
Woodside Logistics Group is an equal opportunity employer.
We are dedicated to encouraging a supportive and inclusive culture amongst the whole workforce. It is within our best interest to promote diversity and eliminate discrimination in the workplace.
Our aim is to ensure that all employees and job applicants are given equal opportunity and that our organisation is representative of all sections of society. Each employee will be respected and valued and able to give their best as a result.
We believe in creating an inclusive environment and it's an essential part of our culture. We expect all of our employees to treat each other equally, honestly and with respect. We want our employees to trust that their differences are respected and valued so they can genuinely be themselves at work.
Please note the company operate pre-employment drugs screening testing and any offer of employment made is conditional upon a clear pre-employment drugs screening test.