Are you a motorcycle enthusiast? Do you want to be part of one of the motorcycle brands? A fantastic opportunity has arisen for an Aftersales Advisor to join our already highly successful team at Yamaha Newmarket working in a shared site with our experienced team at Harley-Davidson. This role is at the core of our customer experience. You will build lasting relationships with customers new and existing, guiding and advising them on work needed on their motorcycles and parts to be ordered and being with them every step of their Yamaha journey.

Position Purpose/ Key Responsibilities:

• Reporting to the Head of Business

• Achieving sales targets by selling workshop hours via the retail counter

• Liaising with all Departments

• Pre picking of parts

• Ensuring manufacturer systems and procedures are followed

• Maintain records and process accurate Warranty Claims

• Create a memorable experience for the customer from enquiry through to completion of the work on their motorcycle

• Maintaining and building close relationships with new and existing customers

• Experience with using automotive systems such as Pyramid

• Achieving sales targets by selling workshop hours and Parts via the retail counter

The successful candidate will have:

• Previous experience within the motorcycle /automotive trade

• A can-do attitude

• Be an Enthusiastic Team Player

• Excellent Attention to Detail

• Great Computer Skills

• Ability to utilise multiple systems

• Possess a Methodical Approach

• Be Approachable and Honest

• Excellent communication skills

Desirable:

• Mechanical knowledge of Yamaha motorcycles

•Experience with using automotive systems such as Kerridge

• A full A Category Motorcycle Licence is desirable

Benefits Include:

• 39 Hour working week (Tuesday through Saturday)

• 30 days holiday (including bank holidays) rising with service

• Generous staff discount scheme

• Onsite Parking

• Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family

• Bike to Work scheme

• Life Assurance (death in service benefit) 1 year salary

• Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service

• Free eye tests and supplement towards frames

• Enhanced maternity and paternity pay

• Access to gym discounts using our Health Care Scheme

• Ongoing support with LIND Training and Development

• Manufacturer training

• Voluntary time off of up to 3 days to carry out volunteer work

• The opportunity to work in a great environment with great people

• Being a part of the LIND Family

About us

LIND (Life In New Dimension) represents some of the most prestigious automotive brands in the world, including Harley- Davidson, Triumph, BMW Motorrad and Porsche. Our impressive showroom is shared with our world-famous Harley-Davidson Newmarket.

The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. Just check out on Instagram page to see! As a team we share in our customers enthusiasm for the brand. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.

So, if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In New Dimension at Yamaha Newmarket! We encourage all ages and genders to apply to this wonderful opportunity. Learn more about us at www.lind.co.uk