LIND have an exciting opportunity for an enthusiastic, positive, problem-solving IT Technician/Specialist to join our Central Support team.

The role will be based at our Porsche Centre Norwich site and will support all of our dealerships across the Home Counties, London and East Anglia. At LIND we offer a highly personal, omni-channel retail experience representing world renowned brands that include Porsche, BMW, Harley-Davidson, Ducati, Honda & Triumph motorcycles. Travel to the different sites will be required as part of this role.

Learn more about us at www.lind.co.uk

About the role

Reporting into our Group IT Manager, you will be delivering IT support to our team members across all of our dealerships. You’ll be able to demonstrate knowledge and passion for Computer Architecture, Networking, MAC / Windows OS, Office 365 Environments (Endra, Intune, & Azure) along with general trouble shooting skills.

You’ll be great at building relationships with users at all levels ensuring they are fully supported and able to focus on delivering excellent customer service. Training to advance your skills and experiences will be offered as part of the role.

Key Responsibilities

• Providing first line support for our 200+ staff across the Southeast of England
• Day-to-day support, troubleshooting, maintenance and monitoring our infrastructure. 
• Rolling out updates to computers and other devices when required. 
• Administrative duties - the logging of assets. 
• Setting up end user hardware – laptops, desktops, mobile phones etc. 
• Researching and evaluating new technologies applicable to our environment and help implement them where necessary. 
• Assume other responsibilities when other members of the IT team are out of the office.

The successful candidate will...

• Have experience/can demonstrate a passion for technology.
• Be proficient with PC rebuilds and repairs.
• Can troubleshoot/resolve software and operating system issues on both Windows and Apple products. 
• Have excellent communication/documentation and people skills. 
• Have a willingness to learn about the aspects of IT that they have not yet had exposure to (Additional training can be provided.) 
• When required have a flexible approach to travel throughout Home Counties, London and East Anglia (Full clean driving licence required)

The ideal candidate will...

• Possess knowledge of LAN/WAN/VLAN, Office365, Entra, Intune, Power Automate, PowerShell, Ubiquiti, CodeTwo, Sophos XGS, Datto & Autotask, Managed Switches, AutoElivate, DNS Filtering & Radius Authentication
• Have work experience in the IT / Automotive sector. 
• Have a degree or IT related qualification, or equivalent work experience.

In return, we will be offering a salary depending on experience TBD

Benefits Include 

• Ongoing support with Training and Development
• 22 days holiday rising with service, plus bank holidays.
• Onsite Parking at all sites
• Employee Assistance Programme
• Staff discounts
• The opportunity to work in a great environment with great people
• Being a part of the LIND Family

Don't delay, apply today!

Note to All Applicants
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