Are you a motorcycle enthusiast? Do you want to be part of one of the motorcycle brands?

A fantastic opportunity has arisen for a Service/Parts Specialist to join our already highly successful team at Harley-Davidson Newmarket and become part of the renowned LIND family.

This service based role is at the core of our customer experience. You will build lasting relationships with customers new and existing, guiding and advising them on work needed on their motorcycles, parts to be ordered and being with them every step of their Harley-Davidson journey.

Position Purpose/ Key Responsibilities:

• Achieving sales targets by selling workshop hours via the retail counter
• Supporting the workshop with pre picking of parts and any other parts requirements
• Liaising with all Departments and maintaining and building close relationships with new and existing customers
• Creating a memorable experience for the customer from enquiry through to completion of the work on their motorcycle
• Ensuring manufacturer systems and procedures are followed
• Maintain records and process accurate Warranty Claims
• Reporting to the Head of Service, Parts & Clothing

The successful candidate will have:

• Previous experience within the motorcycle /automotive trade
• A can-do attitude
• Be an Enthusiastic Team Player
• Excellent Attention to Detail
• Great Computer Skills
• Ability to utilise multiple systems
• Possess a Methodical Approach
• Be Approachable and Honest
• Excellent communication skills

Desirable:

• Mechanical knowledge of H-D motorcycles
• Experience with using automotive systems such as Kerridge
• A full A Category Motorcycle Licence is desirable

Benefits Include:

• 39 Hour working week (Tuesday through Saturday)
• 30 days holiday (including bank holidays) rising with service
• Generous staff discount scheme
• Onsite Parking
• Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family
• Bike to Work scheme
• Life Assurance (death in service benefit)
• 1 year salary Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
• Free eye tests and supplement towards frames
• Enhanced maternity and paternity pay
• Access to gym discounts using our Health Care Scheme
• Ongoing support with LIND Training and Development
• Manufacturer training
• Voluntary time off of up to 3 days to carry out volunteer work
• The opportunity to work in a great environment with great people
• Being a part of the LIND Family

About us

Newmarket Harley-Davidson, home to the Fenlanders Chapter and Captain Fawcett Barbershop, has been around for 23 years and opened at Oaks Drive in 2019, now making this the largest Harley-Davidson store in the UK!

LIND (Life In New Dimension) represents some of the most prestigious automotive brands in the world, including Harley- Davidson, Triumph, BMW Motorrad and Porsche. Our impressive showroom stocks the latest lifestyle, rider clothing and Harley-Davidson models with everything from city run around bikes to comfortable tourers for long journeys, as part of Lind Harley-Davidson we also stock the UK's largest selection of Approved Used Harley-Davidson motorcycles. Sold to enthusiasts, by enthusiasts. Our on-site workshop is staffed by expertly trained technicians from the Harley-Davidson University.

The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. Just check out on Instagram page to see!

As a team we share in our customers enthusiasm for the brand, with many of us owning and riding our own Harley-Davidson motorcycles. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.

So, if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In New Dimension at Harley- Davidson Newmarket!

We encourage all ages and genders to apply to this wonderful opportunity.

Learn more about us at www.lind.co.uk