Business Support Team Member (Level 3 Business Admin Apprenticeship Programme)

Location: Blackburn

Start Date: Monday 1 September 2025

The role in brief:

Voted in the UK Top 50 SME Apprenticeship Employers Rankings of 2024, you will be joining our school and college leaver programme which will give you the skills and support you need to unlock a future full of new opportunities and experiences within the world of Business Support and Administration, within a professional services company. You will enjoy a combination of on-the-job learning and structured training, where you will be given full study support towards the Level 3 Business Admin to begin with, with the option to go on to a further professional qualification and opportunities internally should you wish.

Who we are looking for:

This is an ideal opportunity for enthusiastic individuals, educated to at least GCSE or A Level standard, who want to progress their career within an apprenticeship framework, at a reputable local Blackburn employer, a mix of on the job training and college contact. A great opportunity into the working world!

What the role involves:

• To assist with client facing administration and client take on procedures.

• Keeping the firm’s database up to date by importing new data / clients, updating records and performing necessary cross checks.

• To provide a wide range of administrative support to team members. This will include tasks such as printing, photocopying and binding.

• To assist with mailshots and typing.

• To assist in the monthly issuing of bank letters.

• To undertake due diligence checks as part of our client onboarding process in line with Compliance regulations.

• To assist with the administration process for the firms’ Fee Protection Scheme.

• To assist on reception during busy periods, periods of sick leave and for holiday cover.

• To carry out, efficiently and effectively, a variety of administration duties to include general ad-hoc office duties.

• To assist with the scanning of archive files.

• To support the business support manager and reception team with the books & records process.

• This role will be based in our Blackburn office.

Your development

PM+M believes that its most valuable resource is its team members. The continued success of the organisation depends upon having highly motivated people with proper skills in the right job at the right time. We recognise the need to offer all team members a clear path of progression within the business.

Therefore as part of this programme, we will provide a study package towards the Level 3 Business Admin at a local college provider. We will include the relevant study leave as part of this, including the expected 20% off the job learning’, and will mentor you through your qualification journey. We also provide a complementary range of internal training opportunities to ensure that you maximise your potential in a multitude of areas, and your soft skills.

We have 6 monthly reflect and act conversations to ensure your development is on track, with optional monthly 1-2-1s. You will also have a buddy and opportunity for a mentor. We also encourage you to get involved in wider firm initiatives and have your say on how we can progress on our journey towards being the best North West firm of finance professionals.

Your attributes:

Some of the key attributes we look for in our apprentices:

• Keen to play an active role in a dynamic team and willing to contribute to the success of the team and the firm as a whole.

• Passionate about providing great client service.

• Great at communicating with people at all levels – face to face and in writing.

• Positive attitude, and good at using your own initiative.

• Good at working under pressure.

• Motivated and well organised.

• Professional, mature and keen to learn and develop yourself.

• Be familiar with the use of recognised software applications (Word, Excel, Outlook).

• Be educated to GCSE standard as a minimum, with a Grade 5 or above in English and Maths – this is essential.

• Be educated or working towards relevant A-levels or BTEC, this would be beneficial but is not a necessary requirement.

Important Dates

Applications for this apprenticeship will be open from 4 November 2024, closing on 30 January 2025 at 12pm.

Those shortlisted will be invited in to attend our Assessment Centre days, which will take place week commencing 17 February 2025, held at our Blackburn office.

The start date for this apprenticeship is Monday 1 September 2025.

Your Application

It is important your application/CV includes the following key information:

• Your GCSE Grades, predicted or achieved, including years awarded

• Your A-Level or equivalent Grades, predicted or achieved, including years awarded

• Why you have applied for this apprenticeship at PM+M, and what interests you the most about it?

• Why do you feel you would be suitable for this role at PM+M over other applicants?

About PM+M

We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury and a hub in Burnley, covering East Lancashire, Greater Manchester and beyond.

Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.

We are a member of Praxity, the 7th largest global accountancy association and the largest association of independent firms. Being part of Praxity allows us to have strong international connections and a great source of secondment opportunities. Joining the PM+M team will help take your career to the next level.

You will be joining a values led organisation with a unique culture where you will be encouraged to take ownership of your own development and achieve your career goals. We understand that we thrive when we help our clients succeed and that is our core purpose. We also understand that, to do that, our people need to succeed and be happy and fulfilled.

Everyone is different and has different hopes and dreams and different personal circumstances at different stages of their lives. Our task is to listen to you, understand what you want to achieve next and then work with you to help you get there.

Our working practices are really flexible, based on high degrees of trust and empowerment and can flex to suit your circumstances and needs.

In addition to competitive salaries, here’s what our market leading benefits packages look like:

• 23.5 days’ holiday per annum + bank holidays

• office closedown over Winter Break

• flexible Easter Break, to account for other religious festivals

• on site free parking

• employer pension contribution of 8%,

• death in service life cover of 4 x salary

• income protection scheme

• weekly flexi time

• family friendly policies including enhanced maternity, paternity, adoption and shared parental pay

• flexible benefits (salary sacrifice) scheme including a range of benefits such as extra holidays, electric car scheme etc

• flexible/hybrid working

• full technical and soft skills training and support

• recruitment incentive scheme

• cycle to work scheme

• employee well-being portal

• access to the WeCare app that offers health, well-being, financial and legal support

• dress for your day policy and dress down Fridays

• paid sick leave

• extensive learning & development opportunities and study support

• Firm wide success bonus based on the achievement of certain financial metric(s).