Are you a people person? With a compassionate and positive outlook and wanting to make a positive difference to the lives of others?

We are looking for a Scheme Manager with these attributes, to work afternoons Monday to Friday, at our over 55s sheltered housing scheme in Lower Wortley, Leeds. Hawthorn Mill is a scheme with 34 individual flats specifically designed for the over 55s. 

As a Scheme Manager, you’ll be providing direct support to residents and ensuring the scheme is well-managed and maintained. This role will involve working with older adults, helping them maintain their independence while ensuring their safety and wellbeing. You will also be the first point of contact for residents, external service providers, and contractors, ensuring that residents live in a secure and welcoming environment.

A typical day might include:

- Making and/or answering welfare calls

- Being on hand to check everything is okay with residents.

- Offering advice and support to residents updating online client record systems

- liaising with carers, family members, contractors.

- Health and Safety monitoring and checks

- raising and reviewing safeguarding reports.

Essential criteria:

- Experience of working or volunteering in a customer facing role.

- Understanding of how to identify and provide practical and emotional support

- Understanding of best practice in relation to safeguarding and data protection and confidentiality

- Understanding of welfare benefits and their implications for individuals and the service

- IT literacy

Additional information:

The position is based in Leeds, LS12. The work pattern will be Monday to Friday 12pm to 4pm.

This position will require a criminal background (DBS) check and we will need to see two professional references.

About Connect Housing: Why work with us? We’re a group of passionate, supportive people who look after our customers like we look after each other. We offer ongoing professional development to all employees and always encourage feedback. It’s important to us that everyone at Connect Housing is doing what they love and constantly improving.

The benefits on offer here at Connect Housing:

• 26 days annual leave rising to 31 days after 5 years, plus bank holidays

• Group pension scheme with up to 9% matched by Connect. Salary sacrifice also available.

• BUPA Health Cash Plan. Get money back for your dental, optical, podiatry treatment and much more, including cash back on your prescriptions.

• Employee Assistance Programme: get free confidential advice and support 24/7, with free counselling sessions available too.

• Wellbeing activities e.g. art classes, pottery workshops and much more.

• MyPlace benefits: retail discounts and offers

• The opportunity to buy and sell annual leave

• Training and development opportunities and support with costs for role-related professional subscriptions and qualifications.

• Travel season ticket loans

• Cycle-to-work scheme

• Electric car salary sacrifice leasing scheme

• Paid volunteering leave

As an equal opportunities employer we recruit based on experience, attitude and values. Connect are committed to ensuring our workforce reflects the communities we serve and actively works to promote equality, diversity and inclusion. We encourage applicants from underrepresented groups to apply. We are proudly a Disability Confident employer.

Please note we may close this vacancy earlier than the stated closing date depending on number of applications received so please don't delay your application.