We’re looking for a part time Housing Support Co-ordinator (Domestic Abuse) to join the North Kirklees Women's Refuge Team. We have one permanent 21-hour post, based at our Refuge accommodation.

At Connect we aim to do more than provide a place to live. We make people feel at home, transform lives, and build communities and the team play a critical role in this vision.

As a Housing Support Co-ordinator, you’ll be making a positive difference to the lives of those who have experienced domestic abuse. No two days are the same and you will gain real job satisfaction from this work. Work pattern would include – 3 days p/w - Working hours between 8.30am and 6pm, likely to be Monday- Wednesday. We tend to offer set days, but some flexibility required on occasions to cover annual leave, other absences and emergency sign ups.

On a day-to-day basis, you’ll be assessing referrals, focusing on tenancy management, risk assessments, referrals out to specialist services and managing safeguarding concerns, using a multi-agency approach. Support planning with survivors and families, including discussions around suitable move on plans. Your time will be spent mainly working in the refuge accommodation with some community activity also included in the role.

To do well in this role you will need to be pro-active and solution-focused and be able to work under pressure if challenging circumstances arise. If you don’t have housing experience but have experience and knowledge of providing person-centred support to those who have experienced domestic abuse, we would still like to hear from you!

The ideal candidate will be someone who can be;

• Pro-active, resilient and driven to providing a first-class service

• A confident decision maker who positively and assertively takes a solutions-focused approach to challenges

• A trustworthy and values driven person who acts ethically and with integrity

• A team player working collaboratively internally and externally whilst confident enough to work independently Whilst no formal qualifications are required, applicants must demonstrate experience of:

• Working with clients who have experienced domestic abuse

• Working within guidelines and policy

• Liaising and working with other agencies

• Identifying and managing situations involving a level of risk.

• The issues and the challenges faced by those experiencing domestic abuse.

This role will require an enhanced DBS check. Please read the attached combined job description and person specification document for more details and to help you with your application.

Due to the sensitive needs of our service users the postholder will need to be female. This is a genuine occupational requirement under The Equality Act.

Closing date: 5pm Monday 7th July 2025. For an informal discussion about the role, please contact the Domestic Abuse Service Manager, Reema Jamal, on 07985887575.

The benefits on offer here at Connect Housing:

• 26 days annual leave rising to 31 days after 5 years, plus bank holidays

• BUPA Health Cash Plan. Get cash back for your dental, optical, podiatry treatment and much more, including cash back on your prescriptions.

• Employee Assistance Programme: get free confidential advice and support 24/7, with free counselling sessions available too.

• MyPlace benefits: retail discounts and offers

• The opportunity to buy and sell annual leave

• Training and development opportunities and support with role-related professional subscriptions and qualifications.

• Travel season ticket loans

• Cycle-to-work scheme

• Group pension scheme with up to 9% matched by employer. Salary sacrifice also available. • Paid volunteering leave As an equal opportunities employer we recruit based on experience, attitude and values.

Connect are committed to ensuring our workforce reflects the communities we serve and actively works to promote equality, diversity and inclusion. We encourage applicants from underrepresented groups to apply. We are proudly a Disability Confident employer.