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The Role Summary:

In this client-facing position, the successful candidate will be responsible for business and brand development across a small selection of venues serviced by a technical delivery team. Preparing proposals for prospective clients across a wide range of event sizes and formats. Attending presales show rounds and creating event concepts for clients. The ideal candidate will currently be working within the production industry as an Account or Sales Manager and have experience within a range of event scales and genres particularly within the venue partnership arena. To be considered you must have excellent people skills and a detailed understanding of AV, lighting, staging, and rigging and work with the company to develop, promote and develop the brand. The role also includes the development of our strategic partnership with the Group that owns the venue. The candidate will be expected to develop relationships across the organisation to capitalise on opportunities beyond event services at the venue. While you will be focussed on a primary venue you will be expected to support sales across the Managed Services portfolio.

Key Duties and Responsibilities:
• Liaison with high-level clients, attend client meetings and show rounds.
• Preparation and administration proposals including the sourcing and quotations for externally provided equipment and services and the correct pricing for these.
• Liaison with the venue sales departments, reporting, and strategy development.
• Creation of 2D floor plans, set designs and additional supporting documents for proposals.
• Accurate entering of information into our hire management and CRM systems.
• Responsibility for billing via our automated system.
• Close liaison with the Delivery Teams to ensure that won work is managed effectively.
• Creating proposals that satisfy client budgets while maintaining expected margins and overall commercial viability.
• Close liaison with other members of the Business Winning team on wider strategy. An understanding of the wider client account and the ability to connect with both internal and external teams to ensure a joined-up approach to the wide variety of services the business offers.

Technical Skills:
• Proven IT skills, including use of Microsoft Office (Word, Excel, Access applications and PowerPoint).
• Working knowledge of an internal e-mail system and electronic diary is essential.
• Previous experience with multi-level quotations and proposals including supporting documents such as floor plans and set designs.
• Previous experience in a technical Venue Sales role.
• Very strong attention to detail and accuracy.
• Financial acumen and understanding of the responsibility of an Account Manager in ensuring the profitability of event delivery.
• Commercial awareness and experience dealing with a multi-stakeholder environment
• General understanding/awareness of venue service provision and practical event practices.

Personal Competencies and Behaviours:
• Ability to interact effectively at all levels.
• Relating to others and working as a member of a team.
• Deadline conscious and highly organised with the ability to prioritise and multi-task. managing a challenging workload and meeting strict deadlines.
• Willing and flexible approach, with the ability to work on own initiative.
• Excellent time management and planning skills, forward-thinking and ability to add value.

d&b solutions team members are expected too :
• To work alongside the members of other teams and communicate effectively
• To learn about the company and its activities in order to understand and deal with the customers
• Maintain d&b solutions confidentiality at all times
• To represent the company in a courteous and appropriate manner in all circumstances
• To follow correct procedures at all times and to follow the policies laid out in the staff handbook
• Adhere to and demonstrate knowledge of health and safety matters in relation to work related tasks and ensure that relevant Health and Safety guidelines are adhered to at all times

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