The Role Summary
In this senior position, you will be responsible for the day-to-day management of the in-house technical team delivering events on a daily basis. The role also includes the management of key accounts and significant events at the venue in an operational capacity. Operational and financial reporting and maintaining a close liaison with the SW19 based events team to ensure smooth delivery of larger projects on site. The successful candidate will work closely with the Venue Account Manager in winning new work for the Venue.

Extensive experience within various event scales and genres with excellent people management skills, the ability to work closely with clients and a practical technical understanding of the latest production technologies and processes within the live events sector. Experience managing relationships with a venue as an in-house supplier.

Driven, motivated and enthusiastic, working closely with the senior management team to develop an established brand and promote a fresh, contemporary delivery mechanism. A team leader, with skills to motivate your support team.

• Liaison with clients, attending client meetings and show rounds.
• Preparation and administration of proposals including the sourcing and quotation for externally provided equipment and services and the correct pricing.
• Liaison with the venue sales departments, reporting, and strategy development.
• Creation of 2D floor plans, set designs and additional supporting documents for proposals.
• Accurate entering of information into our hire management and CRM systems.
• Responsibility for billing via our automated system.
• Creating proposals that satisfy client budgets while maintaining expected margins and overall commercial viability.
• Close liaison with the Delivery Teams to ensure that won work is managed effectively.
• Close liaison with other members of the Business Winning team on wider strategy.
• An understanding of the wider client account and the ability to connect with both internal and external teams to ensure a joined-up approach to the wide variety of services.

• Ability to interact effectively at all levels.
• Highly effective at relating to others and working as a member of a team.
• Deadline conscious and highly organised with the ability to prioritise and multi-task whilst managing a challenging workload and meeting strict deadlines.
• Willing and flexible approach, with the ability to work on own initiative.
• Excellent time management and planning skills, forward thinking and able to add value.

• Proven IT skills, including use of Microsoft Office (Word, Excel, Access applications and PowerPoint). Working knowledge of an internal e-mail system and electronic diary is essential.
• Previous experience of managing a team of staff in the technical delivery of events
• Previous experience of multi-level quotations and proposals including supporting documents such as floor plans and set designs.
• Previous experience in a technical Venue delivery role.
• Very strong attention to detail and accuracy
• Financial acumen and understanding the responsibility of a Technical Manager in ensuring the profitability of event delivery. • Commercial awareness and experience dealing with a multi stakeholder environment
• General understanding/awareness of venue service provision and practical event practices.