Job description
Phoenix Gas Services Limited leads the way in energy efficiency, decarbonisation, and the modernisation of heating systems, with a strong focus on social housing alongside our work in domestic, commercial, and industrial sectors.
With a strong emphasis on customer satisfaction and staff development, we're a growing business with recent success with contract awards across the midlands, including the East Midlands Homes gas service and repair contract. Not heard of us? See what our employees say here: https://phoenixgasservices.co.uk/working-at-phoenix/
We’re now expanding our team. Could you be our next Gas Service Engineer?
Please note that the advertised salary includes On Target Earnings (OTE), which assumes performance that qualifies for a quarterly bonus.
Responsibilities
- Carry out servicing to boilers and fires for social housing landlords.
- Provide excellent customer relationships with client(s), tenants and external customers.
- Daily/weekly/monthly reporting to the Contract Manager and Lead Engineers.
- Adhere to all deadlines set and meet department objectives.
- Ensure paperwork is accurately completed and returned.
- Attend Toolbox Talks.
- Ensure tools are PAT tested quarterly.
- Perform to KPI's set by line manager.
- Ensure you comply to Engineer standards i.e. uniform, appearance etc, at all times.
- Maintain an understanding of Health, Safety and Environment responsibilities/duties and Company Procedures.
- Complete weekly vehicle and equipment checks on own van/tools, reporting any concerns to line management as promptly as possible.
- Present van for monthly audits carried out by line manager, ensuring they are clean and tidy, road worthy and the van information pack is present.
- Provide on-call support as required.
- Any other reasonable duties.
Qualifications
- ACS Qualification (including CCN1, CENWAT, HTR1 & CKR1)
- Full, Clean driving licence
- Unvented not essential, but desirable
Competencies
- Offer a high level of customer service at all times.
- Have a flexible approach to working hours.
- Proactive with a can-do attitude, demonstrating the Phoenix values
Experience
- Minimum 3-years experience as a Gas Safe engineer