Post Title: Operative

Accountable to: Supervisor

Location: Site Based

Contract: Permanent Hours: 42.5 hours per week (Monday to Friday)

About Breyer Group

Breyer is one of the leading property services providers in the South and South East, with over 60 years of experience within the public sector. Established in 1956 by Fred Breyer, the company remains a family-owned business and we pride ourselves on continuing to work with family values in place. Our specialist roofing, responsive repairs and refurbishment teams (also known as Roofing, Repair and Renew) deliver award-winning results through innovative, sustainable, socially-conscious and environmentally-sensitive solutions.

The Post

To assist the Repairs and Maintenance Operations in the smooth delivery of a quality customer focused service. The successful applicant would we skilled to a multi trade level to assist the `Right First Time’ culture we promise our clients. You should also be capable of promoting the Breyer Group PLC Brand. Ideally the candidate will demonstrate primary trade background to ensure the experience will assist in ensuring a quality and efficient delivery, multi trade experience would be an advantage. The candidate will ensure that they are organised to carry out a multiple number of calls per day as directed by the Operations team ensuring we are carrying out an efficient service within the service level agreements. Flexibility In order to work effectively in a changing environment, flexibility is required from the post holder. This may be that other tasks are undertaken and/or location of base may change. These will be within the same level of responsibility and terms and conditions of employment.

Main Responsibilities

You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout various locations when carrying out responsive and void repairs. Typical work activities include:

• Day to day management of workload

• Ensure that all works are carried out safely and to a excellent quality standard

• Updating PDA devices with work schedules and other key information as required

• To maintain our corporate image and service standards

• Be able to communicate with residents Face to Face

• Where necessary, dealing with tenants issues and complaints in an effective manner

•Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance.

• Ensure a quality `right first time fix’ service is maintained

• Manage Impress stock within van to minimise non working time.

• Ensuring the effective and proactive delivery of service

• Ensuring the maintenance and delivery of any documentation required to agreed standard and timescale

• To work as an integral team member as well as a mentor and coach to apprentices

• Making decisions using specialist experience

• Supports and manages delivery of health and safety policy and standards

• Supports & assists the identification of the reduction of costs

• May take part in out of hours on call system as required by the service

Person Specification

The successful candidate should meet the following requirements:

Essential

• Site Operative CSCS card

• Asbestos Awareness Training

• Trade City & Guilds/ NQV qualification

• Full UK driving Licence

Desirable;

• SMSTS Health and Safety

• First Aid Trained

• Trade City & Guilds/ NQV qualification

• CRB check preferred

• Multi Trade Discipline

• Lock Smith